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(A) With Service
1. Install on-site service
Professional and technical personnel dispatched to the scene to provide installation, commissioning, and acceptance services to ensure the normal operation of system equipment.
2. Warranty
Warranty period, the Company will be responsible for maintenance of all equipment under the contract, due to installation of any process, material and product quality and components of equipment or parts caused the damage, the gratuitous replacement and maintenance; warranty period, our company will provide system maintenance, maintenance, ensure LED display system to meet the design life.
3. Training proposals
A. timely on-site training:
Professional and technical personnel of the Company on the project installation, commissioning process, the user may at any time as needed on-site technical personnel required for technical training and technical guidance.
B. regular technical training:
Chir Optoelectronics will try to satisfy customers, specifically to explain the principle, operation and easy troubleshooting. Answer inquiries, consultations.
(B) after-sales service
After the expiration of the warranty period of one year continue to do service work, ensure that the services extension, set the stability of regional services and spare parts supply center, to provide timely and quality services and thoughtful, to submit detailed service after the warranty period Programme:
1. We will maintain the product on a regular basis to ensure the product's normal, efficient operation.
2. The Company solemn promise: to maintain product life!
3. To provide complete systems for free comprehensive technical support and upgrades.
(C) Service Advantage
1. Unique services
1). Spare parts sufficient to customers timely maintenance.
2). To establish after-sales service hotline to answer difficult technical personnel in a timely manner.
3). To establish fixed, regular inspection system, the service door. Maintenance of the city received a call one day outside the city the scene within 2 working days
2. To provide quality, service plan priority
Chir display ensure that the use of 10 million hours, all the equipment a year of free maintenance. Life-long maintenance, the period free of service charges, only charge the cost of the main parts. The failure of the system software and the issues more than 5 years of free maintenance and software upgrades.
Shiyan LED display
